Do you deliver outside Nairobi?

Yes! We offer delivery all across Kenya. Please note that shipping fees for areas outside Nairobi are calculated separately and will be shared once you place your order.

Is Cash on Delivery (COD) available?

Yes, but COD is only offered within Nairobi. For orders outside Nairobi, full payment is required before dispatch.

What is your refund policy?

We have a No Refund Policy. Please make sure to double-check your order details before confirming your purchase. If you have any questions or need clarification, don’t hesitate to reach out before making payment.

 

Do you have a physical store?

Yes, we do! Our shop is located on Taveta Road, New ALNOOR Exhibition Building, 3rd Floor, Shop D3.
You’re welcome to visit and pick up your items , just let us know in advance so we can have your order ready when you arrive.